Seashell World, LLC Customer Service Information

SeashellWorld.com and IslandChristmasShop.com are owned and operated by Seashell World, LLC. The following applies to all web stores we operate.

How do I contact Seashell World?

You can reach our customer service via:

Email: CustomerService@seashellworld.com
Toll Free Telephone: 1-888-515-3103
Local Phone:   407-574-2887
Fax Line: 407-396-2242
Mail: 4600 Cecile Drive, Kissimmee, FL 34746

What is your privacy policy?

The privacy of your information is our highest priority.  Please visit our Privacy Policy Page for complete details.

What is your product guarantee?

Seashell World, LLC. offers a full guarantee on all of our merchandise.  Please visit our Return Policy Page for complete details.

How do I place an order through the mail?

Please call us at toll free 1-888-515-3103.  We will then provide you with your invoice# and total.  You may then send your check or money order to us at 4600 Cecile Drive, Kissimmee, FL 34746.  Your order will then be processed upon receipt of your payment.

How much is shipping & handling?

Please visit our Shipping Information Page for complete details on shipping and handling. 

How do I return an item?

Seashell World, LLC. offers a full guarantee on all of our merchandise.  Please visit our Return Policy Page for complete details. 

Do you wholesale?

Our site seashellworld.com offers wholesale pricing on select items when ordered in quantities of 100 or more. See the SeashellWorld.com site for details. Our IslandChristmasShop.com site is strictly retail. However, we are happy to provide you with volume discounts on quantity purchases.  Please contact CustomerService@seashellworld.com with any questions.

How do I contact your buyers?

If you are interested in showing us merchandise for consideration for our website, please contact Steve Crant.
You may also send samples and literature to our main office:
Seashell World, LLC.
4600 Cecile Drive, Kissimee FL 34746  USA
407-574-2887.

What are my payment options?

We gladly accept Visa, Master Card, American Express, and Discover credit cards.  If you prefer, you may mail your order with to us along with a personal, business, or cashiers check (payable in U.S. Dollars to Seashell World LLC.).  Credit Card purchases are required for express delivery.  Sorry, but we cannot accept cash or ship C.O.D. 

How do I place an International Order?

Please place your order online and select the international shipping option at checkout. You will then be emailed with an international shipping quote for your approval. Your order will not be charged or processed until you approve your shipping method and rate. Please visit our Shipping Information page for information on international shipping.